Privacy Policy for CharterBot

Last updated: June 10, 2025

CharterBot ("we", "us", or "our") provides AI-powered chat services for charter operators and their customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with the CharterBot widget or website.

1. Information We Collect

User Interactions:

When you interact with the CharterBot widget, we may collect chat content, timestamps, and usage data for service improvement and support.

Device & Usage Data:

We may collect anonymized technical data (browser type, device, usage statistics) to improve functionality.

Charter Company Data:

If you are a charter operator, we may collect basic business info to set up and customize your bot.

2. How We Use Your Information

  • To operate, maintain, and improve CharterBot services.
  • To provide support to users and charter operators.
  • For analytics and feature development.
  • To comply with legal obligations.

3. Data Sharing

  • We do not sell your data.
  • Data may be shared with service providers strictly for operating the CharterBot platform.
  • We may disclose information if required by law or to protect our rights.

4. Cookies and Tracking

CharterBot may use cookies or similar technology to enhance user experience. (See Cookie Policy for more.)

5. Data Security

We implement reasonable measures to protect your information.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. Contact us at privacy@charter-bot.com.

7. Contact

Questions about this policy? Email privacy@charter-bot.com.